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Support
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The most efficient way to gain support is to put your questions via email to: |
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| Messages are automatically sent to our engineers - with an 'on-call' engineer receiving them remotely out of hours. The more information you can give the better - screen grab and examples are ideal. That allows us to re-create your environment in our workshops - which helps get the the root of the problems more quickly. | ||||
Alternatively - call our main office number on 0044 1771 644001 and ask to speak to one of the product support team. If calling after hours - please leave a message on the automated answering system - as these messages are converted into audio clips and are sent to the mobile phone of the on call engineer. |
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